How Do I Issue a Defect for Repair

Via the Dashboard

1. Click on the widget New Defects for Review.

2. All defects with the status "For Review" will be listed. 

3. From the list you can review the details, view photographs attached to the Defect and select the trade responsible for repair.

4, Continue assigning Trades to all the defects in the list then click Update to refresh. 

What Happens When Picking a Trade 

  • ADDRESSES the defect to the person associated with the trade.
  • UPDATES the STATUS to "Issued for Repair".
  • UPDATES the TRADE field as per selection.

Should You Incorrectly Assign a Defect

Click UNDO to pick another trade.

Via the Mobile App

1. Select the Defect "For Review" from your Hotlist or from the Defects Module Tab.

 

2. Click on the 3 dots, scroll and pick the trade that is responsible for rectifying the defect.

3. Confirm your selection.