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iTWO cx provides the ability to change the value of a variation even after a Claim has been made against it.

To allow for changes to the variation amount you must change the configuration of the Variation document type.

How to configure a Variation so it's value can be changed after a claim:

1. Go to Configure.

2. Document types.

3. Select the Variation document type you wish to update.

4. On the right-hand screen scroll to the section just above Default Values.

5. Tick theĀ "Can edit the value of Variations after a Claim"

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