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To allow for changes to the variation amount you must change the configuration of the Variation document type.
How to configure a Variation so it's value can be changed after a claim
- Go to Configure
- Document types
- Select the Variation document type you wish to update
- On the right-hand screen scroll to this section
- Tick the "Allow changes to the Value of Variations after claim"
Changing the value of a variation after a Claim
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