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To allow for changes to the variation amount you must change the configuration of the Variation document type.
How to configure a Variation so it's value can be changed after a claim
1. Go to Configure
2. Document types
3. Select the Variation document type you wish to update
4. On the right-hand screen scroll to this section
5. Tick the "Can edit the value of Variations after a Claim"
6.
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