Creating
1. Click the plus icon (+) on Project Toolbar to open the 'Create New Document' window.
2. Select the form type you wish to create by either typing the name of the form in the search bar or by selecting it from the list of available types from the correspondence menu.
3. The new document window will display.
4. Type a heading for the document in the Title field. All RIB CX forms must have a title.
Choose the Status
- Draft - Only visible to the person who created the form. Drafts will have the default due date applied. When a draft is edited after the due has passed, RIB CX will now automatically update the due date based on the form's default due date configuration.
Example
- Create and save a form as a draft on 1st of August - due date will be set to 8th of August (the Default due date is 7 days in configuration).
- Edit the Draft on 10th of August (i.e. after the due date has passed) - the system will automatically update the due date to 17th of August (10+7 days).
- If you click the issue button on the 10th the due date will automatically be updated to 17th.
- Open - Used for the active part of a workflow. Any form in an open status is tracked by the system and will appear in the Hotlist of the action person.
- Closed - Used for the Workflow end. When a form moved to closed status it will be removed from the action person's Hotlist.
- Cancelled - Used to remove a Draft Form.
- Initiated - Optional interim status that a Form sits in between being issued and opened by the action person. Good for starting the workflow as soon as the form is viewed.
Type
This is the type of form you are creating. If you decide you do not want to create this form you can click and choose a different form. The form will refresh into the form type you want to create.
Private
If private addressing is set up by your project administrator you can tick this box to ensure only the users listed in Action and Info sections and yourself can view and respond to this form. It is not visible to any other user within any of the companies in the collaborators section.
Classic Form View
Modern Form View
Choose How Collaborators Are Notified
Classic Form View
Clicking on the notification icon allows you to change how the collaborators will be notified.
t means getting notification in the ToDo list
e means getting notification in the Email
- s = SMS
- F = Fax
E = Notification Sent as a Preview Email
- H = By Hand
Modern Form View
Turn Notifications Off
Send Notification to the ToDo List
Send Notification Email
Email this Document
Hand Deliver
Address the Collaborators
1. Address the document to the recipient by typing their name or user id and hitting enter.
2. Alternatively, click on the Action or Info button to display the project address book.
The project address book contains the names of all users with whom you can communicate with through RIB CX.
3. Click on the user required and click action>. The user will pop into the action box on the right hand side.
4. To add recipients for Info repeat the steps above but click on info>.
Add an External User
Step 1. Go to Address Book in the form you want to add external collaborator
- Drop down menu to add existing external user
- Click Add External User to create a new external user or add existing
Step 2. Add an External Addressee window pops up and fill in the details as required.
Collaborators that are Retired
Retired collaborators will show as follows :
When responding or editing, he/she will appear in 'grey pill' format on both modern and classic forms. This will notify the author that greyed out collaborator has been retired and will not be receiving this correspondence.
When viewing correspondence, retired users will show with a strike-through
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Display external tag for External Users
After form is sent you can see external users tagged with the word 'External' for quick identification. Simply click 'Show details' next to 'Collaborators' on the form:
Add an Attachment
Attach any relevant files by drag and drop to Attachments section
Or click 'Select files...' button to upload from your computer
Images display as Thumbnails by default. Users have the option to click 'List' to enable a list view.
You can also copy and paste an image or rich text in the Comments section. This is supported on a new form or when responding to a form
Deleting an Attachment
Attachment can be deleted by 1. the person who attached the image and 2. company admin.
If you are the attacher or company administrator, you can delete this attachment any time. Even when responding to the correspondence.
To delete attachment, click 'List' next to the attachment and click the 'bin' icon
Restoring an Attachment
Once attachment is deleted, you will see an update comment saying "Deleted file : Filename.ext Restore"
If you click the Restore link, attachment will appear again
Just like deletion, file can only be restored by attacher or Company Admin. Users (such as respondent to the form) that do not have that permission will not see the 'Delete' option or 'Restore' update in comments (as shown below from a non-author's perspective)
Enter User Field Details
1. Where User Fields appear on a document, select the appropriate option.
Enter a Comment
1. Type the content of your document in the Comment.
2. Click Submit.
If you created the document with a DRAFT status, you can issue it to those addressed by clicking the Issue icon at the bottom of the document. You can also Edit it and when ready click on Issue or click QuickCancel to Cancel and Remove this document (Nobody addressed will receive it).
Move Users Between Action and Info
We have added an option to quickly move users between Action and Info via the address book.
To move a user, select the user and click on the up or down arrow buttons.
