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Responding to forms in iTWOcx allows you to:

  • add comments;
  • change the status (where permissions allow);
  • change the action person (where permissions allow); or
  • add another addressee to the form.

When you respond on a form in iTWOcx:

  • it is a reply all;
  • a new document is not created.
  • your response will be added below the original text. Responses work from the bottom up so the most recent response will be closest to the original text.
  • notifications are sent to all people addressed on the form to alert them of a response.
  • you cannot delete people off the Address List but you can add others by typing in the Action or Info section.
  • you may be able to add people that the original author could not.

Responding to iTWOcx forms.

Standard response

1.On the document you wish to respond to, click Respond on the bottom left of the window.

 

2. Change the addressing to the relevant Action person by either dragging and dropping the user id of existing recipients or by adding additional users by typing their name in the Action field.

Where configuration allows you may be able to address more than one recipient.

 

3. Repeat the step above to add any additional recipients for Info.

 

4. Change the status if required/permitted.

Statuses can determine whether a document is tracked on your Hotlist or can be used to identify a step in a workflow.

 

5. In the Comments field, type your response.

6.  Once done, click Submit.

 

 

 


 

 

 

 

 

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