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iTWOcx provides you with the ability to change the value of your variation even after a Claim has been made against it.

To allow for changes to the variation amount you must change the configuration of the Variation document type.

How to configure a Variation so it's value can be changed after a claim

1. Go to Configure

2. Document types

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5. Tick the "Can edit the value of Variations after a Claim"

6. 

Changing the value of a variation after a Claim

1. After the above option has been turned on you can edit the value of the Variation by responding to it

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When trying to change the Variation amount to 1000, the system shows you the Warning/Error message. 


What happens after I change the value of the Variation

Any changes made to the amount of the Variation will take effect from that point onwards.

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