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Responding to forms in iTWOcx allows you to:

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Image Added add comments;

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Image Added change the status (where permissions allow);

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Image Added change the action person (where permissions allow); or

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Image Added add another addressee to the form.


When you respond on a form in iTWOcx:

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Image Added it is a reply all;

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Image Added a new document is not created.

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Image Added your response will be added below the original text. Responses work from the bottom up so the most recent response will be closest to the original text.

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Image Added notifications are sent to all people addressed on the form to alert them of a response.

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Image Added you cannot delete people off the Address List but you can add others by typing in the Action or Info section.

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Image Added you may be able to add people that the original author could not.


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Responding to iTWOcx forms

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Standard response

1.On the document you wish to respond to, click Respond on the bottom left of the window.

 


2. Change the addressing to the relevant Action person by either dragging and dropping the user id of existing recipients or by adding additional users by typing their name in the Action field.

Note
Where configuration allows you may be able to address more than one recipient.

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3. Repeat the step above to add any additional recipients for Info.

 


4. Change the status if required/permitted.

Note
Statuses can determine whether a document is tracked on your Hotlist or can be used to identify a step in a workflow.

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5. In the Comments field, type your response.

6.   Once done, click Submit.

 

 

 

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