Responding to forms in iTWOcx allows you to:

 Add comments;

 Change the status (where permissions allow);

 Change the action person (where permissions allow); or

 Add another addressee to the form.

When you respond on a form in iTWOcx:

 It is a reply all;

 A new document is not created.

 Your response will be added below the original text. Responses work from the bottom up so the most recent response will be closest to the original text.

 Notifications are sent to all people addressed on the form to alert them of a response.

 You cannot delete people off the Address List but you can add others by typing in the Action or Info section.

 You may be able to add people that the original author could not.

Submitting a Standard Response 

1. On the document you wish to respond to, click Respond on the bottom left of the window.

2. Change the addressing to the relevant Action person by either dragging and dropping the user id of existing recipients or by adding additional users by typing their name in the Action field.

3. Repeat the step above to add any additional recipients for Info.

4. Change the status if required/permitted.

5. In the Comments field, type your response.

6. Once done, click Submit.

Responding to an Email to add a comment

You can also add a comment to an iTWO cx form by replying directly to an email notification. 

On your email application click on Reply to the iTWO cx notification that you wish to respond to. 

Add your comment above the email content and click send. This text will be added to form as a response

Using the Respond button on an Email notification

You can add a response to the iTWO cx form you have received by clicking on the Respond button on the email.

This will show you the form information and allow you to fill out the form fields as required.

Once you have filled in the necessary data, click on submit.