Skip to end of metadata
Go to start of metadata

You are viewing an old version of this page. View the current version.

Compare with Current View Page History

« Previous Version 23 Next »

When you have been added as a collaborator on an iTWOcx form you will receive various notification when there is activity on this form. Each notifications also acts as a link to the form in iTWOcx. By clicking on the notification you will open the form related to that notification.

The types of events that trigger notifications are as follows:

 A form that you have created has been viewed

 You have been added to a form as an action or info collaborator

 Someone responds to a form where you are an action or info collaborator

 A form you created is closed

 A form you created is overdue

 A form where you are the action collaborator is overdue

There are two categories of notifications:

 Internal Notifications - ToDo List in iTWOcx

 External Notifications - Email Notifications



ToDo List Notifications

 

Each notification has a status icon.

 indicates a form was sent to you for Action. 

 indicates a form was sent to you for Information purposes only.

 indicates the item is overdue. Overdue notifications are also coloured red.

If a notification is in bold font, this means that you have not clicked on it yet.

Once you have finished with the notification, just click on the icon and it will change into a. The next time the screen is refreshed it will disappear.

Move the cursor over a specific notification, a list of icons will appear.

Click  allows you to pin that notification always in your Hotlist

Click  allows you to split from this form to a new form

Click  to make a response

Click  to turn on/off the notification

Click  to print



Email Notifications 

At the same time as you are being sent notifications in iTWOcx, you will also be being sent email notifications depending on the settings that have been selected.

There are two types of email notifications:

Email

This provides a link to the relevant form in iTWOcx. If you are not logged into iTWOcx you will be prompted to login and then the form will be displayed. If you are logged into iTWOcx, it will automatically open the relevant form on a new tab in your web browser.

Preview Email

Choosing to receive preview emails will mean that instead of being sent a link you will receive an email which shows you the entire form. This removes the need to log into iTWOcx to respond or download an attachment.

Click on the Respond button to reply.

You can download any attached files and click on links.

These links will remain active for 60 days. After this you will need to contact your project administrator and ask them to send you another preview email on the form in question.



  • No labels