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Creating
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Title
Give your form a title. (All RIB CX forms must have a title
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Status
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Being able to choose a status is based on permissions. Dependent on your project set up the status options may vary to that in this example. |
Draft - Only visible to the person who created the form. Drafts will have the default due date applied. When a draft is edited after the due date has passed,
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Example
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Type
This is the type of form you are creating. If you decide you do not want to create this form you can click and choose a different form. The form will refresh into the form type you choose.
Due Date
For “open” statuses the Due Date will be visible. The due date is set by your administrator for the form type you
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are creating. Default is 7 days. You can update the date manually if required.
Private
If private addressing is set up by your project administrator you can tick this box to ensure only the users listed in Action and Info sections and yourself can view and respond to this form. It is not visible to any other user within any of the companies in the collaborators section.
Classic Form View
Modern Form View
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Classic Form View
Clicking on the notification icon allows you to change how the collaborators will be notified.
t means getting notification in the ToDo list
e means getting notification in the Email
- s = SMS
- F = Fax
E = Notification Sent as a Preview Email
- H = By Hand
Modern Form View
Turn Notifications Off
Send Notification to the ToDo List
Send Notification Email
Email this Document
Hand Deliver
Address the Collaborators
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RIB CX. |
3. Click on the user required and click action>. The user will pop into the action box on the right hand side.
4. To add recipients for Info repeat the steps above but click on info>.
Warning Message:
When a user selects a role, company, or everyone in the action, a pop-up warning will appear:
"By adding X to the action, all users associated with X will receive notifications. Are you sure you want to proceed with notifying all these users?"
Copy Pasting User IDs into Contact Picker
Copy and pasting into Contact picker : If you paste a comma-separated list of user IDs into the new contact picker, it will automatically find and display the corresponding contacts.
ID Recognition: The contact picker checks for user IDs (e.g. rib-am), company IDs (e.g. rib-*), group names (e.g. GroupName), and roles. User can then manually click the ID to add him/her/them.
Add an External User
Step 1.
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Go to Address Book in the form you want to add external collaborator
Drop down menu to add existing external user
Click Add External User to create a new external user or add existing
Step 2. Add an External Addressee window pops up and fill in the details as required.
Collaborators that are Retired
Retired collaborators will show as follows :
When responding or editing, he/she will appear in 'grey pill' format on both modern and classic forms. This will notify the author that greyed out collaborator has been retired and will not be receiving this correspondence.
When viewing correspondence, retired users will show with a strike-through
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Display external tag for External Users
After form is sent you can see external users tagged with the word 'External' for quick identification. Simply click 'Show details' next to 'Collaborators' on the form:
Choose How Collaborators Are Notified
Classic Form View
Clicking on the notification icon allows you to change how the collaborators will be notified.
t means getting notification in the ToDo list
e means getting notification in the Email
s = SMS
F = Fax
E = Notification Sent as a Preview Email
H = By Hand
Modern Form View
Turn Notifications Off
Send Notification to the ToDo List
Send Notification Email
Email this Document
Hand Deliver
Add an Attachment
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to Attachments section
Or click 'Select files...' button to upload from your computer
Images display
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as Thumbnails by default. Users have the option to click 'List' to enable a list view.
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You can also copy and paste an image or rich text in the Comments section. This is supported on a new form or when responding to a form  |
Deleting an Attachment
Attachment can be deleted by 1. the person who attached the image and 2. company admin.
If you are the attacher or company administrator, you can delete this attachment any time. Even when responding to the correspondence.
To delete attachment, click 'List' next to the attachment and click the 'bin' icon
Restoring an Attachment
Once attachment is deleted, you will see an update comment saying "Deleted file : Filename.ext Restore"
If you click the Restore link, attachment will appear again
Just like deletion, file can only be restored by attacher or Company Admin. Users (such as respondent to the form) that do not have that permission will not see the 'Delete' option or 'Restore' update in comments (as shown below from a non-author's perspective)
Enter User Field Details
1. Where User Fields appear on a document, select the appropriate option.
Enter a Comment
1. Type the content of your document in the Comment.
2. Click Submit.
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If you created the document with a DRAFT status, you can issue it to those addressed by clicking the Issue icon at the bottom of the document. You can also Edit it and when ready click on Issue or click QuickCancel to Cancel and Remove this document (Nobody addressed will receive it). |
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Move Users Between Action and Info
We have added an option to quickly move users between Action and Info via the address book.
To move a user, select the user and click on the up or down arrow buttons.
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