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If there is no history/comments by a different previous collaborator then the system keeps the current status
The below example shows that user Usman Shahid created a document. When user Barry Blockman clicked the 'Fail' button, the system returned it back to Usman to action. This is because the 'Fail' button is set to Changes Status → Return
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Return to Action and Return Status could give different results based on the above. You may change the Action of the form, without changing the Status of it, if there is no history/comment by another collaborator |
In the example below for a Defect form :
Usman creates a document on 14th Feb (Status : For Review)
Barry receives the form from Usman to action ( Status : Ready to inspect)
When Barry presses the 'Fail' action button, it returns the status back to For Review
Change Action to Return :
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Lets say Bob, John and Jane are the action persons. Lets say the
Then status action is changed to for Bill Status is changed to Status to action. Lets call this Status 1 (Lets assume Status 1 has Action = Return)
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