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1) go to your login page and click on the “Forgot Your Password” link

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2) The following screen will be displayed:

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3) John enters in his email address (as above) or user name and then click’s the “Email Password” button.
John will then receive the following iTWOcx password change request email

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 4) When John clicks on the link he will be directed to the iTWOcx Reset Password screen.

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5) John enters a new password and chooses “Continue”

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