The Report tab within the Activities module contains a set of automated reports relating to certain user and correspondence form data within iTWO cx. These can be useful for monitoring the effectiveness of certain correspondence types, user activities as well as many other aspects of a project performance within iTWO cx.
The reports available include:
Activity Report
This tracks the activities of all users within the system in relation to correspondence type creation and logins. The pre-set formats include:
- Last 2 Weeks Activity - By Day: Shows a breakdown of the number of times any correspondence type on the project was created within the last 2 week period.
- Project History Activity - By Month: Shows a breakdown of each month for which the project has been active and the number of times any certain correspondence type was created within that month.
- User Activity - By User: Shows a breakdown of the number of logins by each user on the project in the last day, week and year.
- User Activity Today - By Login: Shows a complete login history of every user for the project.
- Project Activity - By Project: Allows the ability to generate a customised report across a selection of projects that you have access to, which shows a correspondence register for the selected correspondence types across the projects. This can also be generated in excel format.
Login Report
This shows a list of user logins into the project broken down by day and based on the pre-set time periods:
- One Week
- One Month
- Two Months
- Three Months
- Never Logged In
Waiting On Report
This shows a list of all users on the project for which there are outstanding correspondence items for their action.
Quality Report
This report can be generated against any correspondence type on the project for a specified status, due dates or dates created. The report can also include any special fields on the selected correspondence type and will also show any documents related or linked to each of the correspondence types showing in the results. This report can also be made to output into an excel format.
Fax Report
This report will list all outgoing faxes on the project for a selected date range based on the FAX correspondence type.