...
- You can add a comment by clicking on the comment box and clicking submit
- This comment will be uploaded immediately to ITWOcx
Changing the status
- Tab on the status to view all available statuses
- Select the status you want
- Click Save
- And then Save and Close
The status change will then be uploaded to iTWOcx
Changing the Action user
- Tap and hold on the user you want to move from Action to Info or vice versa
- Drag the user to the Action area and drop
- User will be added to Action
- And then Save and Close
The
...
changes will then be uploaded to iTWOcx
Changing the Info user
...
Add a Action user
by Searching
| Info | ||
|---|---|---|
|
...
| Please note that Addressing rules such as distribution rules and forced users who cannot be removed from Action or Info, as well as addressing type configuration - Single or Multiple are all still applicable on the app. |
- To add a user to the Action field
- Click on the + icon in the Action User section
- Search for the user you want to add by typing in their name
- Once you find the user you want just tap on his name
- This user will then be added to the Action user section
- You can add multiple users this way.
From the Addressbook
- You can also add a new user by tapping on the + icon
- This time without searching click on the + icon next to the search bar
- You will be shown a list of users grouped by Name or Company
- You can scroll through the list of users and add the users you want
Add an Info user
...
You could also add the entire company as a info user by selecting Select all under the Company grouping
Remove a user from Addressing
...